Payment Policy

Payment Processing

All orders are processed as soon as payment has been received. Payments via credit/debit card as well as Instant EFT are processed immediately. This allows us to process your order within 1 business day. We recommend using the Yoco payment option at checkout if possible in order to expedite the order and delivery process. However, we have multiple secure payment options available and we encourage you to choose the option that best suits your needs. 

Payment Options

Credit & Debit Card

We provide a secure credit and debit card payment option at checkout via Yoco. The Yoco payment option is ideal for a quick and easy payment.  The Yoco payment gateway loads directly on our website so you do not need to worry about being re-directed to a different web address. This ensures the best security and safety when paying online.

Instant EFT

If you prefer EFT payments then we would advise choosing our instant EFT option via PayFast. PayFast is South Africa’s leading payment gateway so you can rest assured that your transaction will be processed swiftly and safely. By choosing Instant EFT, you will be redirected to PayFast’s interface where you can finalise your purchase details and make payment. 

Monthly Instalments

We are excited to announce that we now offer the option of paying via monthly instalments with our payment partner PayJustNow. By choosing PayJustNow at checkout, you will be redirected to their sign up form where you can register an account. After the swift registration process, you will have the option of splitting your order payment amount into 3 equal interest free instalments. You will receive your item upfront, and pay your order amount stress free over 3 months. 

Manual Bank Transfer (EFT)

If you prefer to pay via your online banking provider then you are more than welcome to choose the manual bank transfer option at checkout. We will receive your details after the order is confirmed and you will be re-directed to the thank you page where you will be able to access our bank account information. As soon as payment has been cleared in our account we notify you via email and ship your order immediately. 

Refunds 

If you request a refund and you have been approved, your bank account will be credited via your original method of payment within 7 days. If you would like more information on returns, refunds and exchanges, then please feel free to browse through our refund policy.